Why do I get a message that says "URL Expired" in the mobile app?

In most cases, this error is caused because you have one or more separate profiles in ShowingTime. You can merge them together by following the instructions here.

Please contact our support team if you need further assistance.

Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 8am–8pm CT
Saturday–Sunday, 8am–5pm CT

Phone: 800-379-0057
Email: support@showingtime.com

Select the link at the top right of your screen for Live Chat.

Schedule appointments and view instructions on the go with the ShowingTime Mobile App.

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