How to use the ShowingTime App with your Master Lock lockbox.
Introduction
When you arrive at the property for a confirmed showing, you can view the access details by either:
![Image: https://support.showingtime.com/img/lockbox/ML_apptDetails.png](https://support.showingtime.com/img/lockbox/ML_apptDetails.png)
When you arrive at the listing, you can view the access details by clicking on “Master Lock Bluetooth” from the appointment details screen.
![Image: https://support.showingtime.com/img/lockbox/ML_bluetoothDisabled.png](https://support.showingtime.com/img/lockbox/ML_bluetoothDisabled.png)
If your Bluetooth is disabled, you will see a message indicating this. Tap on the Bluetooth icon to go to your device settings and enable Bluetooth.
![Image: https://support.showingtime.com/img/lockbox/ML_activateLockbox.png](https://support.showingtime.com/img/lockbox/ML_activateLockbox.png)
If the lockbox is inactive, press any key on the lockbox keypad to wake up the lock.
![Image: https://support.showingtime.com/img/lockbox/ML_lockboxReady.png](https://support.showingtime.com/img/lockbox/ML_lockboxReady.png)
Once the lock is ready, tap on the icon on your device’s screen to unlock the lock.
![Image: https://support.showingtime.com/img/lockbox/ML_lockboxUnlocked.png](https://support.showingtime.com/img/lockbox/ML_lockboxUnlocked.png)
Now it is unlocked and you can open the lockbox.
![Image: https://support.showingtime.com/img/lockbox/ML_viewcode1.png](https://support.showingtime.com/img/lockbox/ML_viewcode1.png)
In the event that you would like to use an access code instead of opening via Bluetooth, you can do so by clicking on the “View Access Code” button.
![Image: https://support.showingtime.com/img/lockbox/ML_accesesCode.png](https://support.showingtime.com/img/lockbox/ML_accesesCode.png)
Unlock the lockbox by punching in the access code.
![Image: https://support.showingtime.com/img/lockbox/ML_contactagent.png](https://support.showingtime.com/img/lockbox/ML_contactagent.png)
If you need to contact the LA for any reason, you can click on “Contact Listing Agent”.
![Image: https://support.showingtime.com/img/lockbox/ML_lockboxOpened.png](https://support.showingtime.com/img/lockbox/ML_lockboxOpened.png)
You will be notified when the lockbox is open.
- Clicking on the notification you received from ShowingTime will take you directly to the access details screen.
- Going to the Appointment Details page on the ShowingTime Mobile App and click on Access Type “Master Lock Bluetooth” to go to the access details screen.
![Image: https://support.showingtime.com/img/lockbox/ML_apptDetails.png](https://support.showingtime.com/img/lockbox/ML_apptDetails.png)
When you arrive at the listing, you can view the access details by clicking on “Master Lock Bluetooth” from the appointment details screen.
![Image: https://support.showingtime.com/img/lockbox/ML_bluetoothDisabled.png](https://support.showingtime.com/img/lockbox/ML_bluetoothDisabled.png)
If your Bluetooth is disabled, you will see a message indicating this. Tap on the Bluetooth icon to go to your device settings and enable Bluetooth.
![Image: https://support.showingtime.com/img/lockbox/ML_activateLockbox.png](https://support.showingtime.com/img/lockbox/ML_activateLockbox.png)
If the lockbox is inactive, press any key on the lockbox keypad to wake up the lock.
![Image: https://support.showingtime.com/img/lockbox/ML_lockboxReady.png](https://support.showingtime.com/img/lockbox/ML_lockboxReady.png)
Once the lock is ready, tap on the icon on your device’s screen to unlock the lock.
![Image: https://support.showingtime.com/img/lockbox/ML_lockboxUnlocked.png](https://support.showingtime.com/img/lockbox/ML_lockboxUnlocked.png)
Now it is unlocked and you can open the lockbox.
![Image: https://support.showingtime.com/img/lockbox/ML_viewcode1.png](https://support.showingtime.com/img/lockbox/ML_viewcode1.png)
In the event that you would like to use an access code instead of opening via Bluetooth, you can do so by clicking on the “View Access Code” button.
![Image: https://support.showingtime.com/img/lockbox/ML_accesesCode.png](https://support.showingtime.com/img/lockbox/ML_accesesCode.png)
Unlock the lockbox by punching in the access code.
![Image: https://support.showingtime.com/img/lockbox/ML_contactagent.png](https://support.showingtime.com/img/lockbox/ML_contactagent.png)
If you need to contact the LA for any reason, you can click on “Contact Listing Agent”.
![Image: https://support.showingtime.com/img/lockbox/ML_lockboxOpened.png](https://support.showingtime.com/img/lockbox/ML_lockboxOpened.png)
You will be notified when the lockbox is open.