Adding a SentriLock lockbox to your listing

Step 1

Select a listing you would like to set up for SentriLock lockbox access.

Step 2

Navigate to the ‘Access Information’ section of the listing worksheet and under ‘Access Details’ select SentriLock from the drop-down menu. 

The serial number is provided by the SentriLock website that is used to activate your lockbox with ShowingTime. Please refer to the SentriLock site for additional details on how to obtain this.

Step 3

Enter the Location and then the CBS Code (if applicable). Click 'Save' to finish the integration.

The CBS code (Call Before Showing) allows the listing agent to control key box access by requiring the showing agent to call for authorization before opening the key box.

Not all Lockboxes require a CBS code.

Approximately 24 hours after adding the lockbox to your listing you will begin to see SentriLock lockbox access activity within the Listing Activity Report.

SentriLock One Day Code Indemnification Form PDF SentriLock Guide

Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 8am–9pm CST
Saturday–Sunday, 8am–5pm CST

Phone: 800-379-0057

We’re ready to help via call, email or

Schedule appointments and view instructions on the go with the ShowingTime Mobile App.