What do the different appointment types mean?

Each listing can be set up with different appointment types.



While the first two appointment types require you to go through the steps of choosing a date and time for the showing, the third (View Instructions Only) provides you an easy way to see the instructions and see the property.

When you choose an appointment type you can see a description that indicates the type of home that may fit each type the best, but they can be assigned to any listing.

Please Note: Even though the Courtesy Call or Go and Show appointment type is best for vacant homes, it may still be used on a property that is occupied.

Appointment Required


Permission must be obtained from ANY of the designated listing contacts (Owners/ Occupant(s)/ Listing Agent(s)) before the appointment request can be confirmed. Typically used for occupied homes.

Courtesy Call or Go and Show


Appointment requests are documented and immediately confirmed. Typically used for vacant homes on lockbox.

View Instructions Only


The buyer's agent will immediately see any notes provided by the listing agent. The buyer'sagent will not be given a calendar to select a date & time.

Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 8am–8pm CT
Saturday–Sunday, 8am–5pm CT

Phone: 800-379-0057
Email: support@showingtime.com

Select the link at the top right of your screen for Live Chat.

Schedule appointments and view instructions on the go with the ShowingTime Mobile App.


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