How can remedy issues with Internet Explorer?


Your browser may have different settings and configurations. It is a best practice to have the latest version of the browser installed.

The Internet Explorer browser is unique to Windows devices. Please keep in mind that removing cookies and clearing the cache, will mean that you have to log in again to sites.

Please Note: ShowingTime is not responsible for errors or conditions caused by following this guide.

Step 1


Check the Date, Time, and Time Zone that your computer is set to. Make sure they match the correct Date, Time and Time Zone as your office.

To do this: Windows 10: Right click on the time in the bottom right corner and click Adjust Date and Time. Make sure the Date, Time, and Time zone are correct, if they are not click the Change button.


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Step 2


Click the Gear Icon in the upper right corner then click Internet Options.


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Step 3


Click the General Tab at the top then click the Delete button under Browsing history.


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Step 4


Click on the Security Tab at the top then click Reset all zones to default level.


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Step 5


Click on the Privacy Tab then click the Sites Button under Settings.


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Step 6


In the field Address of website: enter “showingdesk.com” and click the Allow button then enter showingtime.com and click the allow button. Click OK.


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Step 7


Under the Privacy Tab Click the Advanced button.


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Step 8


Make Sure First-party Cookies and Third-party Cookies are both set to Accept. Make sure Always allow session cookies is checked. Then click OK.


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Step 9


Click OK.


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Step 10


Click the Gear Icon in the upper right corner then click Manage add-ons.


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Step 11


Disable all Toolbars and Extensions by selecting each extension and clicking Disable button.


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Step 12


Completely Close out of Internet Explorer and restart.


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Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 8am–8pm CT
Saturday–Sunday, 8am–5pm CT

Phone: 800-379-0057
Email: support@showingtime.com

Select the link at the top right of your screen for Live Chat.

Schedule appointments and view instructions on the go with the ShowingTime Mobile App.


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