How can remedy issues with Internet Explorer?


Your browser may have different settings and configurations. It is a best practice to have the latest version of the browser installed.

The Internet Explorer browser is unique to Windows devices. Please keep in mind that removing cookies and clearing the cache, will mean that you have to log in again to sites.

Please Note: ShowingTime is not responsible for errors or conditions caused by following this guide.

Step 1


Check the Date, Time, and Time Zone that your computer is set to. Make sure they match the correct Date, Time and Time Zone as your office.

To do this: Windows 10: Right click on the time in the bottom right corner and click Adjust Date and Time. Make sure the Date, Time, and Time zone are correct, if they are not click the Change button.


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Step 2


Click the Gear Icon in the upper right corner then click Internet Options.


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Step 3


Click the General Tab at the top then click the Delete button under Browsing history.


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Step 4


Click on the Security Tab at the top then click Reset all zones to default level.


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Step 5


Click on the Privacy Tab then click the Sites Button under Settings.


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Step 6


In the field Address of website: enter “showingdesk.com” and click the Allow button then enter showingtime.com and click the allow button. Click OK.


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Step 7


Under the Privacy Tab Click the Advanced button.


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Step 8


Make Sure First-party Cookies and Third-party Cookies are both set to Accept. Make sure Always allow session cookies is checked. Then click OK.


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Step 9


Click OK.


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Step 10


Click the Gear Icon in the upper right corner then click Manage add-ons.


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Step 11


Disable all Toolbars and Extensions by selecting each extension and clicking Disable button.


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Step 12


Completely Close out of Internet Explorer and restart.


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FAQs

  1. General FAQ
  2. Notification FAQ
  3. Listing FAQs
  4. Account, Profile, & Integrations FAQ
  5. Appointments & Scheduling FAQ
  6. Feedback FAQ
  7. Mobile FAQ
  8. Sellers FAQ
  9. Can I send Mass Notifications?
  10. How do I share feedback with my seller?
  11. What are my sellers notification preferences?
  12. Why do I get a message that says "URL Expired" in the mobile app?
  13. When would I merge a listing?
  14. Can my seller communicate with ShowingTime?
  15. Can I share the tour details with the buyer?
  16. How can I see Past Notifications I have sent?
  17. What is a CBS Code?
  18. How can I track appointments that occurred in the past?
  19. I've been told that agents can't schedule inspections on my listings, what do I do?
  20. Can I change the office details?
  21. Do you have information that I can provide to my seller?
  22. Why are access details so important?
  23. Why are SMSs and Push notifications delayed?
  24. How do I cancel an appointment?
  25. How do I change my phone number/email address in ShowingTime?
  26. How do I get a one day code?
  27. How do I update my notification preferences?
  28. What do the different appointment types mean?
  29. What is the Not Authorized message?
  30. How can I remedy issues with the Google Chrome Web browser?
  31. How can I remedy issues with the Safari Web browser?
  32. How can remedy issues with Internet Explorer?
  33. How can I remedy issues with the Mozilla Firefox Web browser?
  34. How can I troubleshoot browser issues?
  35. Help, all my emails from ShowingTime come from someone else.
  36. What happened to the Resend App Access link?
  37. Why does the ShowingTime app ask for my location?
  38. As a showing agent, how can I see all of the showings I request?
  39. Can I review messages in the mobile app?
  40. How do I add multiple listings to a tour?
  41. Can I rearrange the stops in the tour?
  42. Is my tour shared with the buyer?
  43. How can I see the status of appointments in a Tour?
  44. Can I reschedule the whole tour for a different day?
  45. Can I schedule a tour with a listing that is not accepting online requests?
  46. What is the Add Other Stop button used for when creating a tour?
  47. Can I print the turn by turn directions for a tour?
  48. Can Inspectors use ShowingTime?
  49. Can I see the appointment type of a listing before I schedule?
  50. What if I don't want a notification call when an appointment is confirmed?

Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 8am–9pm CST
Saturday–Sunday, 8am–5pm CST

Phone: 800-379-0057
Email: support@showingtime.com

We’re ready to help via call, email or




Schedule appointments and view instructions on the go with the ShowingTime Mobile App.