To elevate an agent to also have an office manager or staff rights you will need to do a few things.
Locate the agent in your roster. Click on Agent Setup then Our Agents and Staff
Enable them to log in.
Please note: This role applies to permissions within ShowingTime.
Save the change.
The agent will then be able to log in.
You cannot add agents to your roster. ShowingTime works with the Multiple Listing Service to keep the agents in an office up-to-date. Once they are added or removed in the MLS, they will appear or disappear in a few minutes. You will not need to submit any paperwork to ShowingTime.