What does the Courtesy Call or Go and Show Appointment Type mean?
The Auto Confirm (Courtesy Call* or Go and Show) Appointment Type means that appointment requests are documented and immediately confirmed. While not required, listing contacts can be enabled for courtesy calls if needed. It is typically used for vacant homes on lockboxes.
This option is also ideal if your seller will be out of the home during a set period and agrees for you to show the home within that time.
For example, if your client will be at the office from 9 a.m. to 5 p.m. on weekdays and has agreed to appointments while they’re gone, you can set the listing to Go and Show/Courtesy Call to immediately confirm appointment requests.
*To receive a courtesy call for Go and Show listings, ShowingVoice must be enabled as a notification option if it is available in your market.
This option is also ideal if your seller will be out of the home during a set period and agrees for you to show the home within that time.
For example, if your client will be at the office from 9 a.m. to 5 p.m. on weekdays and has agreed to appointments while they’re gone, you can set the listing to Go and Show/Courtesy Call to immediately confirm appointment requests.
We recommend working with your seller to understand the options.
With the mobile app or website, you can change the appointment type for your listings at any time, even to Appointment Required when listing contacts must be notified before an appointment is confirmed.
