Profile & Settings

Profile Basics

This section contains your contact information and various account level specifics, updates here will filter down to your listing level contact details for all future appointments.

On your Profile page, you can choose between long or short SMS. This setting is in the Profile Basics (near the top) section.

Note: You may or may not have an option to change your preferred interface. This setting has no effect on your appointments or listings. You can toggle it whenever you choose.

  • The ShowingTime Front Desk interface will show you the desktop version of the software. Its main menu and grid-based layout provide a fast way to access many ShowingTime services.
  • The ShowingTime for the MLS interface is a quick view of what matters most to you.

Listing Agent Preferences

Showing Agent Preferences


Default Appointment settings

Whether you are an agent, an inspector, or an appraiser, setting up the default appointment type and length saves you time while scheduling. For example, you prefer to schedule 1 hour-long showings. Rather than spending additional time selecting a "showing" and "1-hour" duration from the drop-down menus while scheduling, these values will be pre-filled for you, if the defaults are set in your profile.

If your default appointment length exceeds the time limit set by the listing agent of a property you are trying to schedule an appointment for, the listing agent's limit will take precedence.

Price Change/Listing Notification

As a buyer's agent, you are set up by default to be notified of a price change or other updates on listings you've shown to your clients in the past 180 days. However, if you prefer not to receive these emails you have 2 ways to opt-out: simply uncheck the box titled "When there's a price change/listing notification on a property I've shown".

You can unsubscribe from any listing updates from these emails as well. The "Unsubscribe" link can be found in the footer of these emails.

Messaging Preferences

These settings control how you prefer to be notified when an agent or listing contact messages you through ShowingTimes messaging system.

ShowingTime Messaging

Mobile App Access

Appointment Download Service Key

This section is used for customers who are provided ShowingTime as a service by their MLS through our ShowingTime for the MLS service. If your company is using another online scheduling company and appointments need to be forwarded to them, this is where we would add a service key so our system knows not to handle the appointment for you. Removing this key will allow ShowingTime to then again handle appointments going forward.

System Information

This section contains information on when your profile was last updated and by whom.

Note: Certain settings and features are determined by your association or board and may not be available in all markets. Information presented in our training materials is a general representation of ShowingTime products.

Please contact with any questions on the integration in your market.

Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 8am–8pm CT
Saturday–Sunday, 8am–5pm CT

Phone: 800-379-0057

Select the link at the top right of your screen for Live Chat.

Schedule appointments and view instructions on the go with the ShowingTime Mobile App.

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