How do I Share Feedback with my Seller?

You have two options with feedback:
  • Hold for Review
  • Publish Automatically

If feedback is held for review, the seller will not see it on their Listing Activity Report. They will also not be notified that they have any new feedback until you publish it for them. This can confuse your seller as they often expect feedback after a showing.

The feedback that is published automatically will notify the seller right away that it is available for them as soon as the buyer's agent submits it.

Holding the feedback gives you a chance to sanitize it or add details if needed. To send that feedback to your sellers please follow the steps here.

Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 8am–8pm CT
Saturday–Sunday, 8am–5pm CT

Phone: 800-379-0057

Select the link at the top right of your screen for Live Chat.

Schedule appointments and view instructions on the go with the ShowingTime Mobile App.

Appstore icon Google Play store icon