Adding Buyers


Finding the perfect home for a buyer can take some time. Once the appointments are confirmed, and after the feedback has been submitted, it can be difficult to remember which homes were shown. ShowingTime’s new Buyer feature allows you to include your buyer's names when scheduling appointments or tours which allows you to quickly locate those listings to review when needed. A second showing in a different order than before can change opinions. And being able to connect all the listings with the buyers, can help you and your office discover trends that can lead to more sales.

A new client contact can be added as easily as typing their first and last name. This allows tracking of all the tours and individual appointments that you have shown to your client. We recommend that you enter the other details, to prevent confusion later. The email address, phone number, and any additional notes can be useful for future contact. Buyers can be added to appointments, when using ShowingCart or when scheduling an appointment on the desktop or your mobile device.

From ShowingCart

You can choose from an existing buyer or add a new one when setting up a tour. Once you login to your Multiple Listing Service, and access ShowingTime, you can choose Showings from the menu on the left and then the ShowingCart option. Beneath the Tour Date field, you can select a buyer by clicking in the box, or add one by using the Add New button.

The tour description will automatically become the buyer's name you entered or selected.
You can also update this information.

From Your Computer

You can choose from an existing buyer or add a new one when scheduling an appointment. Once you access ShowingTime from your Multiple Listing Service, you can choose Showings from the menu on the left and the Make New Request option. After you have selected your listing you should enter the type of the appointment and the time you think the appointment will be over. You can then enter the name of your new buyer or choose from the list of buyers you have already entered.

Note: The buyer’s details are only available to you as an agent. We do not share this information with anyone by default. You can elect to share the buyer's name with the listing office.

Some markets may require this information to be shared.

From your Mobile Device

You can choose from an existing buyer or add a new one, when scheduling an appointment from your device. Search for the listing you want to show and choose the type of showing. Request your date, start time, and expected end time as normal.

Then you can enter the name of the buyer or select the one you have already entered.
Optionally, you can choose to share the buyer's name with the listing office or agent.

Click here to see how to update and view your Buyer Activity.

Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 8am–9pm CST
Saturday–Sunday, 8am–5pm CST

Phone: 800-379-0057

We’re ready to help via call, email or

Schedule appointments and view instructions on the go with the ShowingTime Mobile App.